Monday, January 11, 2010

Is Megachip really a Dell Authorized Service Provider?

The recent appointment of Megachip as a Dell partner in Maldives is in many ways a very good initiative of the World's second largest computer manufacturer.

Megachip, a very capable company in the areas of retail and government tenders would be a huge boost to Dell's business in Maldives.

However, Megachip is not the only Dell Authorized distributor in Maldives. I did a little research into the legitimacy of Megachip's claims to be a partner and I have found out that there is a another partner is Maldives.

The question that came to my mind was, if there is another Dell distributor in Maldives why on earth aren't we hearing about them. So with the help Dell's corporate website I was able to search their contact by just typing 'Dell Maldives Partner' on google.


A company named Azimuth Pvt Ltd. So I gave them a call. The answer I got from them was:

"As Dell's business model is to concentrate on Corporate and Government requirements and not to do retail consumer business AND as our business model is very much inline with Dell's model where we concentrate on solution design and implementation we do not want to concentrate on consumer". I followed by asking why they did not want to have an out let at least. "We do not want to do retail as I said earlier, But we are in the process of opening a demonstration showroom. It is not going to be entirely Dell but as we are Partners for Oracle, microsoft and Juniper, we would be doing solutions presentations there. Ofcourse all this will be based on Dell hardware".

I asked if Azimuth is also an Dell Authorized Service Provider. "As to our knowledge Dell has not accredited any partners in Maldives to be an Authorized Service Provider or DASP as in Dell's terms". So I asked why Megachip has the "DASP" sign inside their service Center. "Megachip will be in a better position to validate that for you".

So I did try to validate this but with little luck. But I found the "DASP" policy online. Looks like Megachip has bit of a long way to go achieve the "DASP".